Refund Policy

Last updated: September 26, 2026.

When a refund may apply

Premium gives you access to filters and your name history. If you purchased Premium but cannot use the filters or view your history because of a technical problem, contact us so we can restore your access.

Our approach

We will first investigate the issue and try to fix it. If we cannot restore the Premium features within a reasonable time, we will review your purchase for a refund.

How to request help

Email support@namescroller.com with the email address on your account, the purchase date, and your transaction reference. Please describe whether filters, history, or both are unavailable. Do not send card details.